Star2Star
Star2Star offers unparalleled value, reliability, quality, and scalability. Star2Star unifies business communications including voice, video, fax, mobile, chat, and presence management. Star2Star's award-winning, patented network overcomes the reliability and quality limitations of other communications technologies and enables companies to choose the deployment methodology that aligns best with their needs. For businesses that require high-quality voice, redundant networks for continuity, and ultra-reliable communications, Star2Star's Business Voice+ architecture offers the highest guaranteed SLAs in the industry at an affordable price. Businesses with less complexity, who seek the best communications capabilities for their employees and customers, can consider the Business Voice solution the optimal choice.
With a customer retention rate of 99.85%, Star2Star has been recognized by a multitude of leading analysts. Star2Star was named to the Forbes Most Promising Companies list, the Deloitte Technology Fast 500 five times, and the Inc. 500|5000 seven times. The company was also named by IHS as a Top 10 Hosted Business VoIP/UC Provider, ranked in the Frost Radar in the North American Hosted IP Telephony and UCaaS Industry report, and has been in the Gartner Magic Quadrant for UCaaS, Worldwide for the last six years.
Blog Article
Team Collaboration Solutions & What To Look For
Business is rapidly changing, with more and more companies focusing on improving communication and collaboration to streamline their processes and boost output.
Related: The New Normal & How UCaaS Can Help Teams Transition
Gone are the days when workers relied on disparate tools and services throughout the day. Work is increasingly being conducted using flexible and connected team collaboration platforms that act as hubs for exchanging ideas and managing projects. These cohesive solutions help reduce app overload and keep teams on the same page no matter where they are working from.
Top Team Collaboration Benefits
A collaboration platform can serve as a one-stop-shop for teamwork, potentially leading to a state of hyper productivity. Essentially, this type of solution gives workers access to most of the tools they will need to do their jobs, from voice and video to advanced productivity solutions.
Related: How To Prepare Your Business For A Communications Upgrade
One of the top benefits to using this type of platform is that it can reduce reliance on email. Team members can message each other in groups, reducing response times to seconds as opposed to hours or days. This is a much faster and more convenient way of working, especially in deadline-driven environments.
Related: Are Integrated Communications On Your Radar?
Perhaps the biggest benefit to using this type of platform, though, is that it can officially bring teams together in one place, providing a central environment for work. A robust platform will break down barriers for employees, giving them a better sense of what other team members are working on, as well as availability.
Related: The Future Of Enterprise Technology & Where We’re Headed
This type of solution is particularly effective for teams that are fully or partially remote, as it can help keep workers aligned and on track. Without this type of platform, managers and project leads can struggle from a lack of visibility and control.
What To Look For In A Team Collaboration Platform
Of course, not all platforms offer the same level of quality or support. Here are some of the top features to look for when searching for a team collaboration solution:
Unified Communications
Team members should have a variety of unified communications mechanisms to choose from, including high quality audio and video, and direct messaging. Screen sharing should also be available.
Productivity Tools
In addition to UC, a powerful team collaboration platform will offer advanced productivity solutions. For example, a voting tool can help team members gain instant feedback on ideas. Easy access to reminder messages can help keep other team members on task. And in-chat notes can help record important items for follow-ups and future projects.
Advanced Search
Workers should also be able to instantly search through the platform and locate old messages, files, and links from previous conversations. Having a powerful search feature can prevent important action items from going to waste. For example, imagine a worker sends a link or file during a meeting. Other employees should be able to locate these items using keywords.
Workspaces
Another key feature to look out for are channels and workspaces, which can allow team members to start group conversations and share ideas in focused areas. A channel can be as simple as an ongoing two or three-person dialogue. Or, it could be a main source of communication for an entire team. Ideally, workers will have multiple channels that they can access at any given time.
Third Party Integrations
The platform should be able to integrate with whatever third-party apps and services team members are already using. Common examples include Office365 Calendar and Google Drive. Key alerts should be routed directly through the platform, keeping employees glued to one place instead of constantly moving back and forth. This can save a significant amount of time.
