nexVortex
| Website: | https://www.nexvortex.com |
| Social: |
| Name: | David Witt |
| Email: | |
| Phone: | +1616.259.0602 |
nexVortex is a leader in cloud communications for businesses, specializing in high-quality SIP Trunking and Hosted Voice Solutions. We have been delivering commercial service for over 12 years and our focus on delivering an Uncommon Customer Experience has manifested itself in a 99% retention rate.
We have established itself in the marketplace as a channel-centric company which delivers high quality voice services. We do not compete with channel partners via an internal direct sales force - we don't have one.
A key differentiator of our services is that we built, own and operate the service delivery platform which allows to continually innovate, deliver new services, and react to any customer-impacting issue quickly.
Our service portal provides our customers and business partners full visibility and control of their services and our industry leading disaster recovery module is a necessity for anyone concerned about receiving business calls even if their site or systems are down.
Our Services & What Makes Them Different
1). SIP Trunking
- Interoperable with most PBXs
- Certified with Mitel and Avaya
2). Managed SIP Trunking (mSIP)
- Replace PRIs with Confidence
- Delivers QoS with definitive troubleshooting
- Can be delivered over existing internet or a circuit with CoS
- Direct peering with most major carriers
- Voice quality is scored and reported all along call path
3). Hosted Voice
- All features included in single price
- Hosted contact center - included in hosted seat price
- Flexible phone options (rent, buy, re-provision existing)
4). Managed Hosted Voice (mHV)
- A managed service, purpose-built for voice quality
- Voice packet duplication and recombination over dual ISPs (compensates for packet loss to deliver voice quality)
- Managed and delivered by nexVortex (no integration needed)
- Can be deployed in a single ISP (single WAN) configuration with voice queuing and peering when dual WAN not present)
What Else You Want to Know
We have autodetecting disaster recovery included free with every account. You can set multiple fail-over routes by individual DN (or toll-free) to alternate ISPs, alternate PBXs or alternate numbers.
We support multiple methods for handling remote phone E911 to ensure users of our service are protected in various deployment scenarios
Our SIP services can do trunk sharing meaning you can purchase a single plan and use it across multiple locations (save money).
Our user portal is easy to use, our pricing plans are flexible and our billing is real-time.
How We Do It
nexVortex is operationally disciplined and dedicated to delivering Uncommon Service. Our team are experts in:
- Project Management - we have them assigned to work with you to ensure everything runs smoothly
- Experts at provisioning - we can turn many SIP accounts up in 24 hours
- Experts at porting - our team has deep industry experience and knowledge
SIP Trunking
SIP Trunking Pricing Plans (click here)
Our SIP Trunking enables your business with high-quality voice service and includes features such as scalability on demand, multi-location trunk sharing for cost effective deployment, local E911, and autodetecting disaster recovery.
Our SIP Trunking has been in commercial service for over 12 years and has been deployed and is operational with nearly every make of PBX on the market.
We have gone through official compliance testing with both Mitel and Avaya platforms.
What Makes our SIP Different
Scalability
Our standard SIP Trunking service plans allow you to add calling capacity automatically. Often referred to as “burstable trunks,” we support this capability at no additional charge.
Disaster Recovery - Included Free with Every Account
Utilize our powerful portal to set up auto-detecting disaster recovery. Our DR module allows you to set multiple, predetermined fail-over rules for all of your individual DID and toll-free numbers.
New or Legacy PBX Phone Systems
Our service is standards-based which ensures compatibility with your existing PBX. We are compatible and certified with most major phone systems.
If you have a legacy PBX and are using a PRI (Primary Rate Interface) for your network connection, we can provide a gateway to covert PRI to SIP so you can save money and keep your current PBX.
Multi-Site & Remote Phones
You can extend your savings by sharing our minute plans across multiple locations. Why pay for excess minutes at each location if you don’t have to?
Our support for remote phones and our ability to verify the E911 location address with a phone call protects your employees and your business.
Watch our Video on SIP Migration
Watch our Video on Autodetecting Disaster Recovery
