Hurricane Electric

Article

Virtual Tour: Fremont 2 Data Center

http://he.net/tour/

[January 5, 2016]

Virtual Tour of our Fremont 2 Data Center:

http://he.net/tour/fremont2.html

Building Entrance

Building Entrance

Our 208,000 square foot Fremont 2 Colocation Facility is located in the heart of Silicon Valley with easy access from two major freeways (880, 680). Three international airports (SJC, OAK, SFO) are a short distance away. Our Fremont 1 Colocation Facility is located 1.5 miles north. Ample free parking is always available at our Fremont colocation facilities, convenient to the building entrance.
Front Desk Check-In

Front Desk Check-In

Our front desk staff allows entry to the facility only for authorized personnel; each person must bring a government-issued photo ID for each visit. A new photo is taken each time someone visits.
Security and Cameras

Security and Cameras

Our custom digital security camera system monitors all entries, hallways, and all areas of the lobby and colocation cabinet areas.
Access Control

Access Control

Entry to the colocation areas requires an access card key.
Colocation Suites

Colocation Suites

A number of smaller suites provide extra privacy and access restrictions.
Overhead View of Suite 1200

Overhead View of Suite 1200

Our newest build-out at the Fremont 2 Colocation Facility are Suites 1200 and 1300. Our huge data center has space for thousands of cabinets. Overhead ducts bring conditioned air to the cold aisles.
Hot/cold rows

Hot/cold rows

The Fremont 2 Colocation Facility is arranged with “warm and cold” rows. The front of each cabinet faces a cold row, drawing air from the front and venting through the rear to the warm row.
Cabinet Exterior Locks

Cabinet Exterior Locks

Both front and back doors of every cabinet have a secure lock, preventing unauthorized access. When customers check in, our staff opens the specific cabinets requested; the cabinet doors self-lock when the customer has completed a visit to the data center.
Cabinet Interior

Cabinet Interior

Each cabinet allows for equipment up to 19 inches wide, and 74 inches high (42U). Some cabinets are extra-deep, allowing for longer servers now sold by some vendors. Every cabinet is seismically braced to meet and exceed the Universal Building Code (UBC). The cabinet pictured here is equipped with optional square-hole rails.
Power Strip

Power Strip

Each cabinet includes a 12-outlet vertical power strip, to preserve the full 42U rack space available in each cabinet. Some customers install optional horizontal power strips, or power management devices that can be remotely accessed over IP.
Cabling, Conduit, Raceway, Ladder

Cabling, Conduit, Raceway, Ladder

Fiber optic and copper cables are placed on raised ladders and conduits above each row of cabinets.
Cross Connects to Switches and Routers

Cross Connects to Switches and Routers

Cross-connect cables link each customer to Hurricane Electric or other transit providers and carriers, or to other customers.
Telecom Room: IP Transit, Carriers

Telecom Room: IP Transit, Carriers

Our Telecommunications Room includes access and equipment from many different carriers, as well as some of our core routers, connecting to other facilities and transit options. We can also offer roof access for customers needing antennas.
Air Conditioning

Air Conditioning

Redundant industrial HVAC units (air conditioners) environmentally control the air temperature and relative humidity in the Colocation Facility. Cabinets are arranged in alternating hot and cold aisles, with cold air flowing from overhead ducts into the cold aisles, flowing through customer cabinets, and exhausting into the warm aisles.
Power, PDUs, conditioning

Power, PDUs, conditioning

Clean, conditioned power is delivered through Power Distribution Units (at least one for each row of cabinets). Each cabinet is individually breakered, so even if one customer has a power issue, other cabinets should not be affected.
Uninterruptible Power Supplies

Uninterruptible Power Supplies

Our PDUs are connected to Uninterruptible Power Supplies, which have enough battery power to keep systems running until our generator starts delivering power. Our systems undergo regular preventative maintenance.
Power, Generators, Fuel

Power, Generators, Fuel

Multiple generators automatically start when outside power is lost, and begin delivering full electric power to our facility within seconds. We have enough fuel on hand for several days of generator operation at full load, and contracts with local fuel suppliers to promptly replenish when necessary.
NOC, tools

NOC, tools

A variety of tools in our Network Operations Center (NOC) can be used by our customers.
Computer Stations & WiFi

Computer Stations & WiFi

While visiting our data center, customers can use computer stations in a semi-private office, where we also provide cables to connect your own notebook computer to the internet. Free WiFi access is also provided in some locations in each facility.
Remote Hands Service

Remote Hands Service

Hurricane Electric provides free basic “Remote Hands” service, so customers aren't charged for asking our staff to check a server's status, attach a monitor and keyboard, restart a server, replace hot-swappable hard disk drives, or perform other routine tasks. Our trained technical staff can help you identify, diagnose, and resolve issues. For more complex issues, we offer professional services under contract.
Colo Carts

Colo Carts

“Colo Carts” provide convenient access to a keyboard, mouse, and monitor anywhere in the facility. Some customers call them “Crash Carts” , when asking our staff to connect to a non-responsive server, as part of our free basic Remote Hands service. Customers also use the Colo Carts when installing and maintaining equipment.
Delivery Entrances

Delivery Entrances

Each of our Fremont Colocation Facilities has multiple loading docks for larger equipment.
Transport Carts

Transport Carts

We provide convenient transport carts, suitable for moving servers and other customer equipment.
Staffed 24/7/365

Staffed 24/7/365

Our Fremont colocation facilities are staffed 24 hours per day, 7 days per week, 365 days per year. Our skilled staff is always available to assist you, whether in-person during your visit to our facility, or by phone or email.
Ongoing Build-Out (Fmt2)

Ongoing Build-Out (Fmt2)

There's plenty of open space remaining in our Fremont 2 Data Center, which we're building out in phases to meet customer demand. In this photo, you can see the last row of blue cabinets in our most recent build-out, Suite 1300.
Tech Community Meetings

Tech Community Meetings

We also provide meeting space for several industry groups at our Fremont 2 location.