Meet Mark Welch
Hurricane Electric
Hurricane Electric
Info
| Website: | https://channel.he.net/ |
| Social: |
Description
Hurricane Electric operates its own global IPv4 and IPv6 network; HE.NET is the largest IPv4 backbone in the world, as well as the largest IPv6 global network (as measured by number of networks connected). Hurricane Electric is also present at the most Internet Exchange Points (IXPs).
Within its global IP Transit network, Hurricane Electric is connected to more than 100 major exchange points, and exchanges traffic directly with more than 4,000 different networks.
Employing a resilient fiber-optic topology, Hurricane Electric has no less than four redundant paths crossing North America, two separate paths between the U.S. and Europe, and rings in Europe and Asia.
Hurricane Electric offers IPv4 and IPv6 transit solutions over the same connection. Connection speeds available include 100GE (100 gigabits/second), 10GE, and gigabit ethernet.
In addition to its vast global network, Hurricane Electric owns and operates two carrier-neutral colocation data centers in Fremont, California.
CTG3 is the TSX master agent for Hurricane Electric.
Avant is the Alliance master agent for Hurricane Electric.
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Topics
Fast Turn-Up Times
Fast Turn-Up Times
I've just done a quick analysis of all Hurricane Electric orders placed through channel partners (and my team), over the past 2+ years: ...
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I've just done a quick analysis of all Hurricane Electric orders placed through channel partners (and my team), over the past 2+ years:
31% of orders turned up in less than 10 days
56% of orders turned up in less than 20 days
72% of orders turned up in one month or less
This is the time from the submittal of a signed order, to the date when service was fully operational.
[August 11, 2017]
Fast Turn-Up Times
Notes from the Field
I've just done a quick analysis of all Hurricane Electric orders placed through channel partners (and my team), over the past 2+ years: 31% of ...
Beyond Our POPs: IP Transit over Internet...
Beyond Our POPs: IP Transit over Internet...
ASN/BGP customers who aren't connected to one of Hurricane Electric's 121 global Points of Presence (POPs), can purchase IP Transit service ...
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Beyond Our POPs: IP Transit over Internet Exchange Points (IXPs)
Promotion
ASN/BGP customers who aren't connected to one of Hurricane Electric's 121 global Points of Presence (POPs), can purchase IP Transit service over more ...
Seven New POPs in 3 weeks
Seven New POPs in 3 weeks
Seven new HE.NET Points of Presence (POPs) have gone live in our global network, in just three weeks. Dubai: Equinix (May 8); Zagreb: ...
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Seven New POPs in 3 weeks
Quick Post
Seven new HE.NET Points of Presence (POPs) have gone live in our global network, in just three weeks. Dubai: Equinix (May 8); Zagreb: SRCE (May ...
IP Transit pricing summary
IP Transit pricing summary
IP Transit Pricing: Quick summary: [Updated August 24, 2017] ------ Flat-rate 10Gbps-on-10GE pricing: US/CA Standard 10GE pricing: ...
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IP Transit Pricing: Quick summary: [Updated August 24, 2017]
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Flat-rate 10Gbps-on-10GE pricing:
US/CA Standard 10GE pricing: $2,200/mo (3-year term)
Applies in:
[US] Belle Plaine, Charlotte, Cheyenne, Houston, Madison, Montgomery, Newark, Omaha, Philadelphia, Reno, Rochester, Southfield (Detroit), Santa Clara; [CA] Vancouver, Calgary, Edmonton, Saskatoon, Winnipeg, Toronto, Montreal, Moncton;[Asia] Tokyo, Hong Kong, and Singapore.
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Flat-rate 10Gbps-on-10GE pricing: US/EU Promo 10GE pricing: $1,700/mo (3yr)
Applies in:
All other current mainland US locations; All current European POP locations
New POP locations may have different pricing.
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Flat-rate 1Gbps-on-GigE pricing: $380/mo (3-year term)
Applies in: All of the above POP locations.
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Higher pricing applies in: Honolulu, Taipei, Seoul, Osaka, Sydney, Melbourne, Dubai, South America, and Africa.
IP Transit pricing summary
Rate Sheet
IP Transit Pricing: Quick summary: [Updated August 24, 2017] ------ Flat-rate 10Gbps-on-10GE pricing: US/CA Standard 10GE pricing: $2,200/mo ...
Colocation Specials: New Brochure
Colocation Specials: New Brochure
We've updated our promotional sheet for our Co-location Specials. [Summer 2017] Special #1: Full Cabinet + Gigabit for $400/month Special ...
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We've updated our promotional sheet for our Co-location Specials. [Summer 2017]
Special #1: Full Cabinet + Gigabit for $400/month
Special #2: Five-pack of Cabinets for $1,500/month ($300 each)
PDF version: https://channel.he.net/pdf/HE-Cabinet-Specials-2017-03-21-generic.pdf
Editable MS Word version: https://channel.he.net/pdf/HE-Cabinet-Specials-2017-03-21-generic.docx
How can I help you profit?
________________________________________________Mark Welch, Channel Sales ... mwelch@he.netHurricane Electric Internet Services+1-510-580-4103 direct ... 510-940-5061 cell
Colocation Data Center -- Hurricane Electric -- Fremont -- San Francisco Bay Area -- Silicon Valley
Colocation Specials: New Brochure
Promotion
We've updated our promotional sheet for our Co-location Specials. [Summer 2017] Special #1: Full Cabinet + Gigabit for $400/month Special #2: ...
Comparing Burstable and Flat-Rate Ports
Comparing Burstable and Flat-Rate Ports
Hurricane Electric's flat-rate pricing is often a much better value than a competitor's burstable pricing.Recently, a prospective customer ...
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Hurricane Electric's flat-rate pricing is often a much better value than a competitor's burstable pricing.Recently, a prospective customer inquired about 5Gbps-on-10GE service, which a competitor quoted at $0.60 per Mbps ($3,000/month plus $0.60/Mbps for any usage above 5Gbps).But on the same one-year term, at the same POP location, Hurricane Electric charges $3,000/month for a flat-rate 10Gbps port.Competitor: $3,000/month plus $0.60/Mbps for any usage above 5Gbps.Hurricane: $3,000/month plus $___0/Mbps for any usage above 5Gbps.Even ignoring other fees charged by the competitor (but not by Hurricane Electric), our IP Transit service has exactly the same base cost, but zero overage charges, eliminating the competing potential for thousands of dollars of overage charges.
Comparing Burstable and Flat-Rate Ports
Quick Post
Hurricane Electric's flat-rate pricing is often a much better value than a competitor's burstable pricing.Recently, a prospective customer inquired ...
Fast Turn-Up (Hurricane Electric IP Transit)
Fast Turn-Up (Hurricane Electric IP Transit)
[Jan. 17, 2017] A new customer sought to turn up new IP Transit service across an IXP (internet exchange point), today. (No "rush" or ...
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[Jan. 17, 2017] A new customer sought to turn up new IP Transit service across an IXP (internet exchange point), today. (No "rush" or special treatment was requested.)11:18: Customer provides complete order.14:42: HE processes customer's initial payment.14:54: HE provisioning department asks for existing customer prefixes.15:07: Customer confirms prefixes.15:24: Customer requests additional IPv4 block.15:34: HE provisioning department allocates and enables new IPv4 block.15:36: HE confirms that service is turned up and LIVE!(That's 4 hours, 18 minutes from order to live service.)We love our customers!_______Your mileage may vary. Professional driver on closed course. :-)Image credit: http://bgp.he.net/report/exchanges
Fast Turn-Up (Hurricane Electric IP Transit)
Quick Post
[Jan. 17, 2017] A new customer sought to turn up new IP Transit service across an IXP (internet exchange point), today. (No "rush" or special ...
How can you sell against deeply-discounted...
How can you sell against deeply-discounted...
[Jan.13, 2017] How can you sell against deeply-discounted burstable bandwidth?Background: Some vendors offer burstable bandwidth at ...
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[Jan.13, 2017] How can you sell against deeply-discounted burstable bandwidth?Background: Some vendors offer burstable bandwidth at incredibly low prices, and may also agree to low commitments aggregated across multiple ports (sometimes at multiple locations).Of course, you'll always want to watch for "the usual" special terms: high setup fees, price-escalation language, or service-level guarantees. But there's a lot more to research.Talk to your customers and other agents about any issues they've encountered with these ports. Research whether any network issues are being honestly explained by the vendor (will the vendor always say "it's a DDOS," even if the issue is overselling and saturation?).Some vendors may configure their Quality-of-Service (QoS) settings to prioritize some customers' traffic over others. Thus, discount customers might find that during peak hours, and during DDOS attacks, their traffic is impacted much more than other customers with ports in the same location. Which priority will be reflected in the customer's pre-sales testing?Some vendors may offer low-cost bandwidth by grossly overselling capacity. When the uplink is saturated, traffic is delayed and packets may be lost. Some vendors may also impose rate limits (throttling) on some customers during peak usage periods, so that a customer might not be able to burst to the full expected capacity while the uplink is near saturation … but during off-hours, the same port may easily burst to the full 10Gbps during a DDOS attack against that customer.Pay attention to the measure: typically, usage-based billing is based on "95% usage," where the top 5% of traffic measurements on the port during the entire month are excluded. (This excludes typical traffic bursts from infrequent events, such as a DDOS.) Very slight changes can have a huge billing impact; for example, some vendors may measure the 95% only on some peak days during the week or month.How can you sell Hurricane Electric IP Transit against deeply-discounted burstable bandwidth?First, always provide the customer with Hurricane Electric's flat-rate pricing as well as any burstable pricing they've requested.If a customer wants service across multiple POP locations, ask your channel manager about special pricing for certain types of customers.Next, make sure that the customer understands what the other vendor is actually promising and delivering; challenge any unrealistic promises, and help the customer do research to find the truth. Is the customer being quoted a low rate per-Mbps but with a monthly "port fee" added?If the customer chooses to order service from another provider, keep in touch! A few weeks or months down the road, they may experience issues and need a replacement service (or additional service). Remember that Hurricane Electric can turn up a new port in just one or two days, in most situations.Hurricane Electric Internet Services: Channel Program:https://channel.he.net/mwelch@he.net
How can you sell against deeply-discounted burstable bandwidth?
Quick Post
[Jan.13, 2017] How can you sell against deeply-discounted burstable bandwidth?Background: Some vendors offer burstable bandwidth at incredibly low ...
Some Resources about Internet Peering
Some Resources about Internet Peering
Internet peering: My "go-to" resource for mostly-neutral advice about internet peering is Bill Norton's web site at drpeering.net ...
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Internet peering: My "go-to" resource for mostly-neutral advice about internet peering is Bill Norton's web site at drpeering.net http://drpeering.net/ and his book "The 2014 Internet Peering Playbook: Connecting to the Core of the Internet" (available as a Kindle ebook for $10, http://amzn.to/2jcd5Il).Bill Norton, "The Business Case for Peering," http://drpeering.net/core/ch5-Business-Case-for-Peering.html
Bill
Norton, "The Battle Continues: Peering vs Transit"
http://drpeering.net/AskDrPeering/blog/articles/Ask_DrPeering/Entries/2013/5/24_The_Battle_Continues__Peering_vs._Transit.html
Some other resources and presentations:https://www.nanog.org/meetings/nanog51/presentations/Sunday/NANOG51.Talk3.peering-nanog51.pdf
https://www.enog.org/presentations/enog-10/65-ENOG-HE-TMD-presentation.pdf
PeeringDB and Why Everyone Should Use It: http://www.isoc.org/isoc/conferences/afpif/2011/docs/martin_levy_hurricane-electric-peeringdb.pdf
IPv6 peering stats: http://archive.apnic.net/meetings/26/program/ipv6/levy-ipv6-stats.pdf
http://bgp.he.net/report/peers
http://peeringdb.com
Some Resources about Internet Peering
Quick Post
Internet peering: My "go-to" resource for mostly-neutral advice about internet peering is Bill Norton's web site at drpeering.net ...
Free Expo Pass: Channel Partners 2017 (April...
Free Expo Pass: Channel Partners 2017 (April...
Follow this link for a Free Expo Pass (or discounted conference passes) for the Channel Partners Conference and Exposition, at the Mandalay ...
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Follow this link for a Free Expo Pass (or discounted conference passes) for the Channel Partners Conference and Exposition, at the Mandalay Bay Hotel, April 10-13, Las Vegas: Channel Partners Conference 2017 - Free Expo Pass, Discounted Conference Passes
Free Expo Pass: Channel Partners 2017 (April 10-13, Las Vegas)
Quick Post
Follow this link for a Free Expo Pass (or discounted conference passes) for the Channel Partners Conference and Exposition, at the Mandalay Bay ...
End-of-Year at Hurricane Electric
End-of-Year at Hurricane Electric
Dear Hurricane Electric Channel Partners:First, Hurricane Electric doesn't have end-of-quarter or end-of-year specials. But if another ...
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Dear Hurricane Electric Channel Partners:First, Hurricane Electric doesn't have end-of-quarter or end-of-year specials. But if another provider offers your customer an "end of quarter" special, we might match that price -- please ask me! (We do need to see the actual quote, to be sure it's as "special" as the customer believes.)We are extending all three of our ongoing specials to (at least) March 31, 2017: our $400 Fremont colocation cabinet with 1Gbps,
our $1,000 agent bonus for new-ASN customers at any of our 106 global POP locations across five continents, and
our "Extreme BGP"
opportunity ($2,500, $5,000, or $10,000 agent bonus) for certain new-ASN customers in Fremont.
Second, our data centers in Fremont and our global network operations center (NOC) are open and staffed 24/7. We can even provision and turn up new services for existing customers.Alas, many other
providers do schedule "no-change" periods during the holidays, which
may delay some tasks (including new cross-connects and some
trouble-shooting).Our accounting offices will be closed Monday & Tuesday, December 26 & 27, and on Monday January 2, so new-customer orders won't be processed on those days (nor on weekend days), except in very extraordinary circumstances. As
a channel partner, you can email me or call my cell phone at
510-940-5061 for any urgent needs. (If I don't answer my cell, please
email mwelch@he.net.)Finally, I wish you a very happy holiday season, and hope you have much to look forward to in the New Year.How can I help you profit?
_____________________________________________Mark Welch, Channel Sales DevelopmentHurricane Electric Internet Services510.580.4103 direct ... mwelch@he.netHE Network Map: pop.he.net/map.pdfHE POP List: pop.he.netChannel Program: channel.he.net_____________________________________________
End-of-Year at Hurricane Electric
Notes from the Field
Dear Hurricane Electric Channel Partners:First, Hurricane Electric doesn't have end-of-quarter or end-of-year specials. But if another provider ...
More Price reductions in Tokyo, Hong Kong, and...
More Price reductions in Tokyo, Hong Kong, and...
[November 29, 2016] Hurricane Electric has adjusted some pricing, with one very significant change:Pricing in Tokyo, Hong Kong, and ...
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[November 29, 2016] Hurricane Electric has adjusted some pricing, with one very significant change:Pricing in Tokyo, Hong Kong, and Singapore has been reduced to the same as our non-promo rates for Europe and most North American cities:1Gbps: $390/month (3yr) [formerly $2,000/month]10Gbps: $3,000/mo (3yr) [formerly $10,000/month]Across IXP: 1Gbps $400/mo + $600/Gbps overage. [formerly $2,000/month+]Pricing is unchanged for other Asia locations, and for Sao Paulo and Honolulu. At most locations, Layer 2 Transport pricing has also been reduced (by $100/month, for intracontinental). Layer 2 rates to Tokyo, Hong Kong, and Singapore are now the same as our rates for Europe and most North American cities.We've also added a new Fremont colocation option: a non-shared cabinet special for $300/month including 1Gbps and up to 10U space plus up to 5 amps power (120 volt).These changes are not yet reflected in the Channel Portal.
More Price reductions in Tokyo, Hong Kong, and Singapore (and more)
Quick Post
[November 29, 2016] Hurricane Electric has adjusted some pricing, with one very significant change:Pricing in Tokyo, Hong Kong, and Singapore has ...
Upcoming POPs: Reno, Montgomery, Houston, Dubai,...
Upcoming POPs: Reno, Montgomery, Houston, Dubai,...
[Nov. 7, 2016] We have now committed to extending our network to the following new locations:Reno, Nevada [Rollernet] Montgomery, Alabama ...
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[Nov. 7, 2016] We have now committed to extending our network to the following new locations:Reno, Nevada [Rollernet]
Montgomery, Alabama [RSA Dexter Ave]
Houston, Texas [Netrality, 1301 Fannin]
Houston, Texas [Consolidated, 811 Louisiana St]
Milan, Italy [Enter]
Chicago, Illinois [Netrality]
Philadelphia, Pennsylvania [Netrality]
Dubai, UAE [Equinix DX1]
Geneva, Switzerland [Equinix GV1]
Paris, France [Equinix PA2]Manchester, UK [Equinix]Atlanta, Georgia [Equinix]
(We've also got a long list of additional cities to follow.)As we turn up these 12 new Points of Presence (POPs), we'll be adding six new cities (Reno, Montgomery, Houston, Dubai, Manchester, and Geneva), one new US state (Alabama), and one
new country (the United Arab Emirates) to our existing IP Transit network, which currently
includes 105 global POPs on five continents, in the following cities:Amsterdam,
Ashburn, Atlanta, Barcelona, Belgrade, Belle Plaine, Berlin, Boston,
Brussels, Bucharest, Budapest, Calgary, Charlotte, Cheyenne, Chicago,
Columbus, Copenhagen (Ballerup), Dallas, Denver, Detroit (Southfield),
Dublin, Dusseldorf, Edmonton, Frankfurt, Fremont, Hamburg, Helsinki,
Hong Kong, Honolulu, Johannesburg, Kansas City, Kiev, Las Vegas, Lisbon,
London, Los Angeles, Luxembourg, Madison, Madrid, Marseille, Miami,
Milan, Minneapolis, Moncton, Montreal, Munich, New York City, Omaha,
Osaka, Palo Alto, Paris, Paris (Aubervilliers), Philadelphia, Phoenix,
Portland, Prague, Reston, Riga, Rochester, Rome, Saint Louis, Salt Lake
City, San Francisco, San Jose, Santa Clara, Sao Paulo, Saskatoon,
Seattle, Seoul, Singapore, Sofia, Stockholm (Bromma), Taipei, Tallinn,
Tokyo, Toronto, Vancouver, Vienna, Vilnius, Warsaw, Winnipeg, and ZurichCurrent Network Map: pop.he.net/map.pdf
Current POP list: pop.he.net
How can I help you profit as a Hurricane Electric channel partner?
Upcoming POPs: Reno, Montgomery, Houston, Dubai, Manchester, Geneva
Quick Post
[Nov. 7, 2016] We have now committed to extending our network to the following new locations:Reno, Nevada [Rollernet] Montgomery, Alabama [RSA ...
Free Peering vs. Paid Transit (an introduction)
Free Peering vs. Paid Transit (an introduction)
[April 13, 2016] A prospective customer asked one of our agents,"Why can't I just connect to the internet using free peering? … I see ...
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[April 13, 2016] A prospective customer asked one of our agents,"Why can't I just connect to the internet using free peering? … I see that Hurricane Electric peers on [a particular Internet Exchange Point] and it is 'Open BGP,' meaning they take all peers… Theoretically that implies we can get to the internet via that path… right? Something seems wrong here… right?"Correct: something is wrong with this theory. Yes, Hurricane Electric's industry-leading peering policies are extremely open. But....Peering is for traffic directed to another peer's own network and that peer's paid customers. Hurricane Electric accepts traffic from a peer if it's for one of our customers(and our customers' customers, etc.), but not if it's for somewhere beyond our network. And the "whole internet" isn't accessible through free peering, because some of the largest networks won't peer (ever) with smaller networks for free, so peering will always work only for a portion of internet traffic.In contrast, our IP Transit customers can give us ANY OR ALL of their traffic, no matter where the destination is.You can view our peering relationships at http://he.net/peering and see the connections we have to each of the 128 internet exchange points where we peer. Mostly, the connections are 10Gbps or more, but they range from 2 x 100Gbpsports in Frankfurt (DEC-IX), to as little as 1Gbps at a few small exchanges.We can sell IP Transit across most exchanges. If the customer is going to use an exchange anyway, this eliminates the extra cross-connect to connect to us directly, but in some cases that will be offset, in part or whole, by fees charged by the exchange, which may also impose limits on paid exchange traffic.At our own Fremont data centers, both AMS-IX Bay Area and SFMIX are present, and both currently provide completely free peering services (though they'll likely add fees sometime this year). We provide free cross-connects (no NRC or MRC) for both IXPs, to any of our Fremont colocation customers, in addition to free cross-connects for our own IP Transit service there, and more.For a list of the largest internet exchange points (including some where we aren't yet connected), see http://bgp.he.net/report/exchangesIf you want a detailed explanation of peering, see Bill Norton's web site at drpeering.net ... or spend $10 on the Kindle edition of his excellent book,The 2014 Internet Peering Playbook: Connecting to the Core of the Internet.
Free Peering vs. Paid Transit (an introduction)
Quick Post
[April 13, 2016] A prospective customer asked one of our agents,"Why can't I just connect to the internet using free peering? … I see that ...
Fast Quote, Fast Turn-Up (same day, next day)
Fast Quote, Fast Turn-Up (same day, next day)
[March 10, 2016]How fast can Hurricane Electric turn up new service?Today (March 10, 2016):At 10:03, an agent requested an IP Transit ...
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Fast Quote, Fast Turn-Up (same day, next day)
Quick Post
[March 10, 2016]How fast can Hurricane Electric turn up new service?Today (March 10, 2016):At 10:03, an agent requested an IP Transit quote, for an ...
Hurricane Electric's 105 global Points of Presence
Hurricane Electric's 105 global Points of Presence
Hurricane Electric POPsContinents:Africa Asia Europe North America South America Countries:Austria Belgium Brazil Bulgaria ...
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Hurricane Electric's 105 global Points of Presence
Partner Resource
Hurricane Electric POPsContinents:Africa Asia Europe North America South America Countries:Austria Belgium Brazil Bulgaria Canada ...
Some Useful Documents for HE.NET Channel Partners
Some Useful Documents for HE.NET Channel Partners
[September 16, 2016] Agents: The following documents are accessible at any time at the links below.Note: the list I emailed to our Channel ...
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[September 16, 2016] Agents: The following documents are accessible at any time at the links below.Note: the list I emailed to our Channel Partners on Friday, Sept 16, 2016 actually contains more items, not included in this public LinkedIn post nor in our Convey portal.Channel Partner Guide (25 pages) pdfNetwork Map (with POP address list): http://he.net/HurricaneElectricNetworkMap.pdfHE-Channel-differentiators.pdfChannel_Program_info_2016-09-15.pdfCabinet-with-1Gbps-Special-2016-09-15-generic.pdf ... Microsoft Word (docx) versionHow-to Register-Leads, Issue-Quotes, Submit-Orders.pdf"What Hurricane Electric Sells"Extras (fees applicable to colocation customers) 2016-09-15.pdfMaster Service Agreement (signed by all customers)Managed-Security-Service.pdfAdditional_Provisioning_Questions.pdfACL Form (Authorized contact list)How can I help you profit, as a Hurricane Electric channel partner?_____________________________________________Mark Welch, Channel Sales DevelopmentHurricane Electric Internet Services510.580.4103 direct ... mwelch@he.netHE Network Map: pop.he.net/map.pdfHE POP List: pop.he.netChannel Program: channel.he.net_____________________________________________
Some Useful Documents for HE.NET Channel Partners
Partner Resource
[September 16, 2016] Agents: The following documents are accessible at any time at the links below.Note: the list I emailed to our Channel Partners ...
Colocation Special: $400 Cabinet + 1Gbps
Colocation Special: $400 Cabinet + 1Gbps
Best Colo Deal in the US?
Current special (Q4 2016): Full 42U Cabinet with 1Gbps (gigabit) bandwidth, just $400/month. Customer can choose any contract term from 3 ...
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Current special (Q4 2016): Full 42U Cabinet with 1Gbps (gigabit) bandwidth, just $400/month. Customer can choose any contract term from 3 to 36 months.UPDATE: Offer extended to December 31, 2016.
Colocation Special: $400 Cabinet + 1Gbps
Brochure
Current special (Q4 2016): Full 42U Cabinet with 1Gbps (gigabit) bandwidth, just $400/month. Customer can choose any contract term from 3 to 36 ...
New POPs: Southfield (Detroit), Philadelphia,...
New POPs: Southfield (Detroit), Philadelphia,...
HE.NET is now at 105 Network Access Points globally
[August 25, 2017] In the past few weeks, Hurricane Electric has turned up new Points of Presence (POPs) in Southfield, Michigan (metro ...
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jplist-topic-Backbone jplist-topic-Bandwidth jplist-topic-colocation jplist-topic-Data-Center jplist-topic-Ip-Transit
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[August 25, 2017] In the past few weeks, Hurricane Electric has turned up new Points of Presence (POPs) in Southfield, Michigan (metro Detroit), in Philadelphia, Pennsylvania, and in Johannesburg, South Africa.Our newest Network Map also signals additional new locations we plan to add soon: Ottawa, Ontario; Billings, Montana; Reno, Nevada; Montgomery, Alabama; Lyon, France. We're also adding a third POP location in Singapore. (Our earlier maps already revealed our plans to extend to Houston, Zagreb, Ljubjana, Moscow, Oslo, Istanbul, Dubai, Mumbai, Bangkok, Manila, Guam, and Sydney.)Our internet backbone network now extends across five continents, and includes 24 US states, 7 Canadian provinces, 25 European countries, 5 Asian nations, and Brazil and South Africa.https://channel.he.net/
New POPs: Southfield (Detroit), Philadelphia, Johannesburg
Article
[August 25, 2017] In the past few weeks, Hurricane Electric has turned up new Points of Presence (POPs) in Southfield, Michigan (metro Detroit), in ...
HE.NET Channel Partners Guide
HE.NET Channel Partners Guide
How to Sell Hurricane Electric Internet Services
[August 19, 2017]Hurricane Electric has released the first edition of its "Channel Partner Guide."Attached (on this portal) is a version ...
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jplist-topic-Bandwidth jplist-topic-colocation jplist-topic-Ip-Transit jplist-topic-Mpls
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[August 19, 2017]Hurricane Electric has released the first edition of its "Channel Partner Guide."Attached (on this portal) is a version that shows only the Table of Contents and end pages; for the full version, please email mwelch@he.net
HE.NET Channel Partners Guide
Book
[August 19, 2017]Hurricane Electric has released the first edition of its "Channel Partner Guide."Attached (on this portal) is a version that shows ...
Differentiators: HE.NET Channel Program
Differentiators: HE.NET Channel Program
How Hurricane Electric's channel program is different
[July 17, 2016] Hurricane Electric Channel Partners Program: channel.he.net Differentiators for Agents: Competitive Commission Rates.No ...
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jplist-topic-Bandwidth jplist-topic-Channel-Partners jplist-topic-colocation jplist-topic-Commission jplist-topic-Commissions jplist-topic-Data-Center jplist-topic-Ip-Transit jplist-topic-Networking jplist-topic-Percentage jplist-topic-Profit
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[July 17, 2016] Hurricane Electric Channel Partners Program: channel.he.net Differentiators for Agents: Competitive Commission Rates.No Quotas, Commitments or Minimums.Rapid Lead Registration ("deal registration”) to protect agents’ efforts.Rapid quote & contract generation (via online portal or your channel manager).Same pricing & specials as our direct sales staff.Cross-Selling Opportunity: Agents profit by selling other vendors' transport or colo services to complement our IP Transit service.Bonuses: $1,000 agent bonus for certain contracts (at any location); “Extreme BGP” agent bonus: $2,500 to $10,000 @ Fremont 2 Data Center. Differentiators for Customers: Fast Quote, Fast Contract, Fast Turn-Up. (same day to several days – not weeks or months).Lower Latency, Fewer Hops. Shorter paths, faster throughput. Self-healing global network with multiple paths for nearly all routes. MTU 1500 to 9000.Extremely competitive pricing.Exceptional 24/7 Service and support.Founded in 1994, HE.net operates the world's largest and most-connected network, with more connections to other IPv4 networks, more connections to other IPv6 networks, and more connections to IXPs than any other network. Our multiple free service & certification programs give HE.net incredible name recognition.IP Transit at 98 POPs in 71 cities in 28 countries: 21 US states, 6 Canadian provinces, 21 European countries, 4 Asian nations, and now in South America (Sao Paulo).Colocation (Fremont, CA): Free Remote Hands; Free Cross Connects; Staffed & access 24/7.Hurricane Electric Channel Partners Program: channel.he.net
Differentiators: HE.NET Channel Program
Article
[July 17, 2016] Hurricane Electric Channel Partners Program: channel.he.net Differentiators for Agents: Competitive Commission Rates.No Quotas, ...
Comparing Commission Rates: Apples & Oranges &...
Comparing Commission Rates: Apples & Oranges &...
[July 13, 2016] Today, a master agency complained that our commission percentages don't match the high rates offered by some other vendors. ...
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jplist-topic-Bandwidth jplist-topic-Channel-Partners jplist-topic-Channel-Program jplist-topic-colocation jplist-topic-Data-Center jplist-topic-Ethernet jplist-topic-Ip-Transit jplist-topic-Network-Infrastructure jplist-topic-Networking
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[July 13, 2016] Today, a master agency complained that our commission percentages don't match the high rates offered by some other vendors. My response:
Yes, our commission percentages don't look impressive when compared to other vendors who sell different services, and others whose channel programs are designed quite differently.
We don't sell the same service that other vendors sell -- we sell premium IP Transit at 100+ global data center POPs, not DIA (Direct Internet Access at customer premises).
We don't exclude any MRC (monthly recurring charges) from commission.
We pay the same commission percentage on the entire order (some vendors promote the highest commissions available only for select services, but pay lower or no commissions on other services).
We don't charge huge non-commissionable setup fees (nearly all contracts have $0 setup).
Our aggressive pricing leaves less margin than some vendors promise on much higher pricing for equivalent (and non-equivalent) services.
I've demanded absolute price parity, so our direct staff can never quote better pricing than our agents.
We experimented with allowing channel partners to "mark up" services and retain the premium, but those customers always "called around" and learned that lower pricing was being quoted, so we dropped this feature.
We provide a strong lead registration system, so agents will never find their efforts wasted when a deal is "poached" or "sniped" by direct sales staff nor by other agents.
We provide true evergreen commissions.
To date, our agents earned bonuses of at least $1,000 each on 35% of all contracts (in addition to evergreen commissions).
We don't rely on "add-on fees" like cross-connect fees, remote-hands fees, or metered electric charges (with or without commission).
Our program has no quotas, commitments, or minimums, nor do we promote unrealistic performance tiers.
We provide incredibly fast response times to agents, including fast pricing, fast lead registration, fast quotes, fast contracts, and fast turn-up. We can move an agent opportunity from initial inquiry to live service on the same day.
At all locations (except Fremont), customers cannot buy our service unless they also buy another service from a different vendor -- so agents can earn commissions from multiple vendors on the deal.)
I certainly recognize that it's difficult in this industry to find reasonable ways to compare "apples to apples," but our successful agents have found that our program provides a unique opportunity to combine services from multiple vendors to earn excellent profits.
Please let me know how I can help [your master agency] move forward as a Hurricane Electric channel partner.
Thank you for your courtesy.
Comparing Commission Rates: Apples & Oranges & Potatoes & Spam
Quick Post
[July 13, 2016] Today, a master agency complained that our commission percentages don't match the high rates offered by some other vendors. My ...
HE.NET: Enhanced Services, Enhanced Commissions
HE.NET: Enhanced Services, Enhanced Commissions
Earn Double or Triple our standard % on entire MRC (evergreen)
[July 6, 2016] Hurricane Electric added "Enhanced Commission" opportunities in late December. So far, very few agents have promoted our ...
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jplist-topic-Bandwidth jplist-topic-Co-location jplist-topic-Collocation jplist-topic-colocation jplist-topic-Data-Center jplist-topic-Data-Centre jplist-topic-Datacenter jplist-topic-dia jplist-topic-Ip-Transit jplist-topic-Mpls jplist-topic-Networking
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[July 6, 2016] Hurricane Electric added "Enhanced Commission" opportunities in late December. So far, very few agents have promoted our Enhanced Services -- even though they can double or triple your commission on the entire order. Yet we've actually had customers add their own Enhanced Services, without any agent involvement (one by adding an IPv4 address block and another by adding additional BGP/VLAN sessions). As soon as those items were added to the MRC, we began paying the agents the higher Enhanced Commission percentage on the total MRC. Don't wait for your customer to self-select Enhanced Services: be proactive! "Enhanced Services" include these IP Transit (network bandwidth) services: a. Additional IPv4 address blocks; b. Additional BGP sessions and/or VLANs; c. Managed Security Service; d. Enhanced Traffic Analysis Reports; e. Cross-connect fees; and these Colocation (data center) services: f. Colocation storage cabinet (unpowered); g. Second Power Circuit in a colocation cabinet. How it works: For each customer, we pay a commission of: TRIPLE our standard % of MRC, if 15% or more of the MRC comes from "enhanced services"; DOUBLE our standard % of MRC, if 10% (but < 15%) of the MRC comes from "enhanced services"; Our standard % of MRC, otherwise. Again, this is a percentage of the entire MRC, not just on the enhanced service component -- and the commission is evergreen. We also pay a $1,000 bonus for every "new-ASN customer." Ask me for our one-page PDFs, one with commission examples, and the other describing our Managed Security Service. How can I help you profit as a Hurricane Electric channel partner? _____________________________________________ Mark Welch - Channel Sales DevelopmentHurricane Electric Internet Services HE.NETchannel.he.net ... mwelch@he.net(510) 580-4103 direct ... AS6939Network Map ... POP List _____________________________________________
HE.NET: Enhanced Services, Enhanced Commissions
Article
[July 6, 2016] Hurricane Electric added "Enhanced Commission" opportunities in late December. So far, very few agents have promoted our Enhanced ...
Using the HE.NET Channel Portal (Video)
Using the HE.NET Channel Portal (Video)
Query, Register Leads, Generate Quotes
[From 2015]A 13-minute introduction to using the Hurricane Electric Channel Portal. Please email mwelch@he.net to request a login for the ...
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jplist-topic-colocation jplist-topic-Internet-Service jplist-topic-Internet-Services jplist-topic-Ip-Transit jplist-topic-Networking
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[From 2015]A 13-minute introduction to using the Hurricane Electric Channel Portal. Please email mwelch@he.net to request a login for the Channel Portal.
Using the HE.NET Channel Portal (Video)
Webinar (Recorded)
[From 2015]A 13-minute introduction to using the Hurricane Electric Channel Portal. Please email mwelch@he.net to request a login for the Channel ...
Free Peering vs. Paid IP Transit: A Quick...
Free Peering vs. Paid IP Transit: A Quick...
[April 13, 2016] A prospective customer asked one of our agents, "Why can't I just connect to the internet using free peering? … I see ...
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jplist-topic-ASN jplist-topic-Bgp jplist-topic-Internet-Exchange jplist-topic-Internet-Exchange-Point jplist-topic-Internet-Services jplist-topic-Ip-Transit jplist-topic-IXP jplist-topic-Networking jplist-topic-Peering jplist-topic-Traffic
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[April 13, 2016] A prospective customer asked one of our agents, "Why can't I just connect to the internet using free peering? … I see that Hurricane Electric peers on [a particular Internet Exchange Point] and it is 'Open BGP,' meaning they take all peers… Theoretically that implies we can get to the internet via that path… right? Something seems wrong here… right?"
Correct: something is wrong with this theory. Yes, Hurricane Electric's industry-leading peering policies are extremely open. But....
Peering is for traffic directed to another peer's own network and that peer's paid customers. Hurricane Electric accepts traffic from a peer if it's for one of our customers (and our customers' customers, etc.), but not if it's for somewhere beyond our network. And the "whole internet" isn't accessible through free peering, because some of the largest networks won't peer (ever) with smaller networks for free, so peering will always work only for a portion of internet traffic.
In contrast, our IP Transit customers can give us ANY OR ALL of their traffic, no matter where the destination is.
You can view our peering relationships at http://he.net/peering and see the connections we have to each of the 128 internet exchange points where we peer. Mostly, the connections are 10Gbps or more, but they range from 2 x 100Gbpsports in Frankfurt (DEC-IX), to as little as 1Gbps at a few small exchanges.
We can sell IP Transit across most exchanges. If the customer is going to use an exchange anyway, this eliminates the extra cross-connect to connect to us directly, but in some cases that will be offset, in part or whole, by fees charged by the exchange, which may also impose limits on paid exchange traffic.
At our own Fremont data centers, both AMS-IX Bay Area and SFMIX are present, and both currently provide completely free peering services (though they'll likely add fees sometime this year). We provide free cross-connects (no NRC or MRC) for both IXPs, to any of our Fremont colocation customers, in addition to free cross-connects for our own IP Transit service there, and more.
For a list of the largest internet exchange points (including some where we aren't yet connected), see http://bgp.he.net/report/exchanges
If you want a detailed explanation of peering, see Bill Norton's web site at drpeering.net ... or spend $10 on the Kindle edition of his excellent book,The 2014 Internet Peering Playbook: Connecting to the Core of the Internet.
Free Peering vs. Paid IP Transit: A Quick Explanation
Article
[April 13, 2016] A prospective customer asked one of our agents, "Why can't I just connect to the internet using free peering? … I see that ...
Have You Asked Your Master Agent about...
Have You Asked Your Master Agent about...
[March 22, 2016] Over our company's 22-year history, we've achieved remarkable name recognition among network engineers. But at the ...
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jplist-topic-ASN jplist-topic-Bandwidth jplist-topic-Bgp jplist-topic-Internet-Service jplist-topic-Ip-Transit jplist-topic-Ipv4 jplist-topic-Ipv6 jplist-topic-Network-Services
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[March 22, 2016] Over our company's 22-year history, we've achieved remarkable name recognition among network engineers. But at the Channel Partners Conference in Las Vegas last week, we met many salespeople who weren't yet familiar with Hurricane Electric's IP Transit (network bandwidth) or colocation offerings. Let's fix that!A quick introduction: Hurricane Electric provides global IP Transit (network bandwidth) at 98 Points of Presence (POPs) in data centers worldwide. Our internet backbone connects to more networks (ASNs) than any other network; we've been the IPv6 leader for more than a decade, and this year we became the most-connected IPv4 network also. (Lower latency, fewer hops.)While network engineers love our low latency and IPv6 leadership, our aggressive pricing is often what gets the attention of purchasers. We offer flat-rate gigabit (1Gbps-on-GigE) service from $340/month at most North American and European POPs, and 10Gbps service from $2,200 at most US and European POPs. Hurricane Electric also owns and operates two colocation data centers in Fremont, California. Following a recent build-out, we now offer a remarkable special: a full cabinet with 1Gbps for only $400/month (any term from 3 to 36 months).We've also recently improved our Channel Program to offer higher residual commissions. Please ask your Master Agent about us, and if they don't include our services, consider signing as a direct agent.https://channel.he.net/More information (LinkedIn posts):Differentiators - for agents, for customers: https://www.linkedin.com/pulse/differentiators-hen...What Hurricane Electric Sells: https://www.linkedin.com/pulse/what-hurricane-elec...Fast Quote, Fast Contract, Fast Turn-Up: https://www.linkedin.com/pulse/from-initial-inquir...Connected to More IXPs than any other network: https://www.linkedin.com/pulse/hurricane-electric-...Lead Registration: https://www.linkedin.com/pulse/lead-registration-c...So Much for So Little Money: https://www.linkedin.com/pulse/where-else-can-you-...
Have You Asked Your Master Agent about Hurricane Electric?
Article
[March 22, 2016] Over our company's 22-year history, we've achieved remarkable name recognition among network engineers. But at the Channel Partners ...
Virtual Tour: Fremont 2 Data Center
Virtual Tour: Fremont 2 Data Center
http://he.net/tour/
[January 5, 2016]Virtual Tour of our Fremont 2 Data Center:http://he.net/tour/fremont2.htmlBuilding EntranceOur 208,000 square foot Fremont ...
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jplist-topic-California jplist-topic-colocation jplist-topic-Data-Center jplist-topic-Fremont jplist-topic-Northern-California jplist-topic-West-Coast
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Virtual Tour: Fremont 2 Data Center
Article
[January 5, 2016]Virtual Tour of our Fremont 2 Data Center:http://he.net/tour/fremont2.htmlBuilding EntranceOur 208,000 square foot Fremont 2 ...
Carrier and Network List - HE.NET Data Centers...
Carrier and Network List - HE.NET Data Centers...
List of outside carriers serving customers in our carrier-neutral data ...
[January 5, 2016] You can always view the most current Carrier and Network List for Hurricane Electric's Fremont, California facilities at ...
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jplist-topic-Carrier-List jplist-topic-Carrier-Neutral jplist-topic-Carriers jplist-topic-colocation jplist-topic-Connectivity jplist-topic-Data-Center
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[January 5, 2016] You can always view the most current Carrier and Network List for Hurricane Electric's Fremont, California facilities at https://he.net/HE_Carrier_and_Network_List_Fremont.pdf
Carrier and Network List - HE.NET Data Centers (Fremont, CA)
Article
[January 5, 2016] You can always view the most current Carrier and Network List for Hurricane Electric's Fremont, California facilities at ...
Managed Security Service (Hurricane Electric)
Managed Security Service (Hurricane Electric)
Our optional managed security service offering
[January 3, 2016] FYI: This is an "Enhanced Service" which can qualify an order for enhanced commission rates.
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Product-Literature-Product-Literature
jplist-topic-Bgp jplist-topic-DDOS jplist-topic-Dos jplist-topic-Filter jplist-topic-Filtering jplist-topic-Ip-Transit jplist-topic-Network-Security jplist-topic-Networking jplist-topic-Packet-Filtering jplist-topic-Port-Filtering jplist-topic-Routing jplist-topic-security
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[January 3, 2016] FYI: This is an "Enhanced Service" which can qualify an order for enhanced commission rates.
Managed Security Service (Hurricane Electric)
Product Literature
[January 3, 2016] FYI: This is an "Enhanced Service" which can qualify an order for enhanced commission rates.
Overview: Hurricane Electric Channel Program
Overview: Hurricane Electric Channel Program
Service Offerings, Benefits, Differentiators
[From 2015] For agents, not customers. Benefits & differentiators.
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jplist-topic-Bandwidth jplist-topic-colocation jplist-topic-Data jplist-topic-Data-Center jplist-topic-Datacenter jplist-topic-Internet-Service jplist-topic-Ip-Transit jplist-topic-IXP jplist-topic-Networking
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[From 2015] For agents, not customers. Benefits & differentiators.
Overview: Hurricane Electric Channel Program
Article
[From 2015] For agents, not customers. Benefits & differentiators.
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Meet Mark Welch
